Nowadays computers can interact with humans by interpreting their speech, looking at what they can see, answering questions and interpreting instructions thanks to Artificial Intelligence.
For example…
Siri and Google Assistant’s are two examples of Artificial Intelligence. Artificial intelligence is constantly improving, learning new answers and ways to apply ‘natural language’. At a small business level, you may be able to use tools like chatbots to interact with your customers and improve their experience.
